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Our safety philosophy

The safety of ourselves and others is our number one priority. We are committed to ZEROHarm and putting safety at the core of everything we do. Aurizon has five Safety Principles:

1. Safety is the core Aurizon value.
2. All injuries can be prevented. 
3. Management is accountable for creating and maintaining a safe workplace.
4. We are all responsible for preventing injuries. 
5. Working safely is a condition of employment.

Our safety culture

Aurizon is committed to achieving ZEROHarm. The safety of our employees is our utmost priority and core of all we do.

Each year, Aurizon delivers targeted initiatives to enhance the safety of our employees and our locations. Core to the delivery of these initiatives are policies and procedures to provide clear leadership, expectations, targets and performance monitoring.

We have a fully-integrated Safety, Health and Environment Management (SHEM) system that supports the management of incidents, hazards, near misses and safety interactions.

At Aurizon, we have also built a safety culture with manager and supervisor driven action programs. Completion of individual safety plans and conducting safety interactions, high consequence activity checks and efficiency tests are very much a part of how we conduct our daily activities.

Aurizon's safety journey

TRIFR 2017

Through the strong leadership, commitment and belief of our people in achieving ZEROHarm, we have made significant progress in transforming our safety culture and genuinely put safety at the heart of our operations.

In 2009, we commenced our journey to ZEROHarm, where the safety of ourselves and others became our number one priority and the core of everything we do in our aspiration to become the safest transport operator in the world. 

In 2015, Aurizon was named the Asia Pacific regional winner of the DuPont Global Safety & Sustainability Award in recognition of our safety achievements. Over the last decade, the DuPont Global Safety & Sustainability Awards have become widely recognised among industrial companies as a benchmark for workplace safety and sustainability achievement.

Aurizon's commitment to safety ensured that at 30 June 2017, our Total Recordable Injury Frequency Rate (TRIFR) was 2.69 per million hours worked, a 37% improvement on FY2016.

In order to continue the journey to becoming world leading in safety, we reviewed our injury definitions and implemented a new set of definitions effective 1 July 2017. The key changes are the inclusion of contractors in all injury metrics and widening the scope of total recordable injuries to include all restricted work injuries. 

Our culture of continuous improvement

At Aurizon, we never stand still when it comes to safety. We continue to push the boundaries for safe practices.

Aurizon has worked with rail regulators and employees across Australia to develop a single safety management system with a uniform set of accreditation conditions for above and below rail, road and non-rail safety requirements. This has been critical to improving safety and productivity.

We encourage all employees to actively identify opportunities to improve safety. Having safety conversations between employees at all levels across Aurizon not only identifies unsafe behaviours in the workplace but also acknowledges good safety practices.

In addition to safety interactions, we provide managers with tools and processes to ensure compliance with safety policies in a real-time work environment.

While we focus on real-time engagement, we also implement preventative measures such as ‘STOP! Take Time and Switch On’ interactions. The purpose of these interactions is for the worker to switch on to safety and actively look for potential hazards that could impact the worker’s safety, prior to commencing a task. Once potential hazards are identified, they must arrange appropriate control measures before commencing the task.

We continue to push the boundaries of achieving ZeroHarm with initiatives such as real-time efficiency testing and the use of high consequence activity cards.

Efficiency testing enables us to assess proficiency under real time work conditions to the standard required by Aurizon. It provides evidence the key operational hazards and risks are being managed specific to a workers skill set.

High Consequence Activity Cards increases focus on high consequence activities and engages employees by providing an opportunity to raise safety concerns, identify safety issues and acknowledge good practice. A High Consequence Activity Card tool is used to establish how effective the risks associated with the high consequence activity are being managed.

Communities of Competence (CoC) are used to provide a collaborative, coordinated and best-practice approach to targeting critical safety areas with sponsorship and accountability to senior management. At Aurizon, CoCs have been established for SPAD/Safe Working Breach Prevention, Derailment Prevention, Environment, Road Safety & Trackside Safety. Key learnings and initiatives generated by the CoCs are driven at a local level continuing the focus on safety.

Health and Wellbeing

We understand that ensuring the health and wellbeing of our staff requires us to look beyond the scope of traditional safety programs. In FY2016, we created an enterprise-wide Health & Wellbeing strategy. It provides an integrated and results-oriented approach, delivering tailored health solutions to improve employee and organisational health and wellbeing.


Contractors undertaking work on Aurizon premises are required to be aware of Aurizon’s work health and safety requirements. Contractors gain this understanding through being inducted by Aurizon.