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Our ZEROHarm philosophy extends to communities where we operate.

We collaborate with the Queensland Police Service, Queensland Department of Transport and Main Roads and industry partners to improve rail corridor safety by upgrading level crossings and working with communities and schoolchildren to raise awareness of safe behaviours. Additionally, our targeted media and social media campaigns focus on safe behaviour around railway crossings and in the rail corridor. 

In the Hunter Valley, we continued our partnership with the Newcastle Knights to deliver our national award winning rail safety program to the region's primary schools. The 2018 program kicked off in June and will reach more than 2000 students over the year. During the Newcastle Knights partnership, we have delivered vital rail safety messages to more than 14,000 primary school students.

Watch our latest rail safety videos urging community members to stay off the tracks and to 'stop, look, listen and think’. Please share this important safety message with your family and friends.

We also encourage you to download these information sheets about staying safe at private level crossings and near electrified rail lines.

Level Crossings Protocol
Fact Sheet Electrified Rail

Important facts to know…

  • Trains are very heavy and can weigh up to 14,000 tonnes or the equivalent of 9,000 cars. This means they take a long time to come to a stop.
  • A fully loaded train can take up to two kilometres to come to a full stop or the equivalent of 20 rugby league fields back to back.
  • Every year there are more than 1,000 near misses or collisions at level crossings.
  • One person on average is killed every ten days in Australia's rail networks.

There are over 20,000 level crossings in Australia. If you take risks, remember that trains cannot stop quickly. Every near miss, incident or fatality on the rail network also impacts our train drivers and put their lives at risk. It can cause severe and ongoing trauma to them and their families.

The message is simple – Stop, Look, Listen and Think. Stay off the tracks.

All rail level crossings have signs and many also have flashing lights and boom gates. Make sure you obey the signs as trains can run at any time, day or night and in either direction. Always approach cautiously and be prepared to stop at "Give Way" and "Stop" signs.
If a train is coming, stop, wait for it to pass and then look and listen before crossing as another train could also be approaching.

If red lights are flashing or boom gates are moving, do not enter the crossing. This means an oncoming train is close to the crossing or a second train may be approaching.
Wait until the boom gates fully rise and lights stop flashing before you cross the train tracks.

Listen for trains before you cross.
If you are in a car with the windows up, the air conditioning on or music playing, you may not hear a train coming.

Make sure it is safe before you cross. Trains usually cannot stop in time to avoid a collision.
Only cross when you are sure if is safe to do so.