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Customer Login

Customer Online

The Customer Online portal provides authorised customer access to the Coal and Bulk order management portals. From the respective portals, customers can place and update orders, view train performance and usage reports and billing information.

Network Customer Portal

The Network page of Customer Online allows customers to access Network information, performance reports, system closure information and key safety advice. It also provides access to contracts, billing information, and online forms. 

Freight Online

Access train vehicle consignment details including live train tracking and timetables.

Freight Online is available for all WA controlled trains and Eastern states traffic (excluding Intermodal trains). 

Intermodal Portal

Intermodal Solutions customers can create and manage orders, create enquiries, view invoices, statements and rate cards, and access proof of delivery (POD) documents. 
Need to register for a Portal? Register for Freight Online or all other Portals